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About us

As a not-for-profit we pride ourselves on being the authoritative voice around workforce challenges, working closely with criminal justice and community safety services throughout the UK to deliver a range of people-focused products and services for organisations with workforce challenges.

Creation of a UK wide custody and detention workforce development network

Developed an apprenticeship standard aimed at workers on the frontline of domestic abuse

Evaluation of the Police Uplift Programme in England and Wales

Commissioned to develop a career framework in restorative justice

Our sectors

Our team supports employers, large and small and across the UK, to develop workforce, leadership and research strategies to improve and retain skilled staff in policing, probation services, custody and detention, armed forces, fire and rescue and local government.

Justice

Justice

Justice

A trusted partner for community justice, courts tribunals and prosecutions, offender management and policing.

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Justice
Armed forces

Armed forces

Armed forces

Helping armed services develop their personnel for current and future roles.

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Armed Forces
Fire and rescue

Fire and rescue

Fire and rescue

Growing the skills and developing professional pathways for all staff roles.

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Firefighter
Local government

Local government

Local government

Working with local authorities to help them deliver first class local services.

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Woman working in Local Government speaking to a member of the public

Our products and services

Our products and service offering is based on our core mission of developing a more skilled, productive and flexible workforce across all of our sectors.

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Centre for QA, training and qualifications

Centre for QA, training and qualifications

Centre for QA, training and qualifications

We work with organisations to design and implement bespoke training, assessment and QA solutions.

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Employee engagement surveys

Employee engagement surveys

Employee engagement surveys

Our Ambit Survey tool lets your colleagues tell you what's great and what needs improving within your organisation.

Learn more
Competency frameworks

Competency frameworks

Competency frameworks

We identify and structure the training and developing your staff need to enhance their professional skills and knowledge.

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Consultancy

Consultancy

Consultancy

Our experts will work with you to develop tailored solutions that meet your workforce development needs.

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Leadership and management

Leadership and management

Leadership and management

We partner with employers to deliver strong leadership, excellence in management practice, culture change and transformation.

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Qualifications and apprenticeship support

Qualifications and apprenticeship support

Qualifications and apprenticeship support

Experts in the design and delivery of apprenticeships and qualifications, whatever the size of your organisation.

Learn more
Research and evaluation

Research and evaluation

Research and evaluation

Academically trained team of researchers who provide high quality research and evaluation services.

Learn more
Workforce planning

Workforce planning

Workforce planning

Applying our widely renowned Six Steps Methodology®, we help organisations achieve current and future service needs.

Learn more

Our products and service offering is based on our core mission of developing a more skilled, productive and flexible workforce across all of our sectors.

View products & services
Centre for QA, training and qualifications

Centre for QA, training and qualifications

Centre for QA, training and qualifications

We work with organisations to design and implement bespoke training, assessment and QA solutions.

Learn more
Employee engagement surveys

Employee engagement surveys

Employee engagement surveys

Our Ambit Survey tool lets your colleagues tell you what's great and what needs improving within your organisation.

Learn more
Competency frameworks

Competency frameworks

Competency frameworks

We identify and structure the training and developing your staff need to enhance their professional skills and knowledge.

Learn more
Consultancy

Consultancy

Consultancy

Our experts will work with you to develop tailored solutions that meet your workforce development needs.

Learn more
Leadership and management

Leadership and management

Leadership and management

We partner with employers to deliver strong leadership, excellence in management practice, culture change and transformation.

Learn more
Qualifications and apprenticeship support

Qualifications and apprenticeship support

Qualifications and apprenticeship support

Experts in the design and delivery of apprenticeships and qualifications, whatever the size of your organisation.

Learn more
Research and evaluation

Research and evaluation

Research and evaluation

Academically trained team of researchers who provide high quality research and evaluation services.

Learn more
Workforce planning

Workforce planning

Workforce planning

Applying our widely renowned Six Steps Methodology®, we help organisations achieve current and future service needs.

Learn more

Become a member

Our growing community of members are able to unlock a wealth of knowledge and resources to help transform their organisation.

From exclusive events, consultancy days, free access to our labour market research and workforce survey platform, and much more, members receive the full support of our experienced team who will work with you every step of the way as you look to deliver and sustain a skilled and robust workforce.

Woman working in an office smiling with colleagues

Trusted by

Our unrivalled industry knowledge and experience has seen us work with many of the sector’s most influential and highly respected organisations. We are trusted to deliver high quality and impactful programmes and practices that ultimately improve the delivery of services on the front line.

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Part of The Workforce Development Trust

Fire & Rescue

Our head office

Vertigo
Cheese Lane
Bristol
BS2 0JJ

Tel: 0117 922 1155