We work with employers, of all types and sizes, to develop competence frameworks that improve staff performance.
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Competency frameworks


A framework comprises core capabilities or competencies that describe the knowledge, skills and behaviours required for those who work within a particular occupation, for example, custody and detention staff.
A framework is particularly relevant to policy and operational leads who commission, design and develop staff training. It also provides a robust framework for organisations commissioned to deliver training.
The use of frameworks will:
- Support a standardised training offer
- Guide the focus and aims of training delivery
- Ensure the operational relevance of training
- Allow for greater transferability and flexibility of staff
- Improve the quality and consistency of training provision
A framework also supports the development and planning of the current and future workforce. The capabilities can be used to support the design of roles and teams as well as assessments of competence, training needs analysis and provision of minimum standards of performance within performance management systems.
Frameworks set out clear expectations for learners by supporting them to:
- be clear about the requirements of their roles and to recognise their own transferable skills
- conduct formal or informal training needs analysis, comparing current skills and knowledge with required skills and knowledge
- plan future training requirements to enable continuous professional development and career progression.