Published by Skills for Justice
5 key benefits of employee engagement surveys
Date 12.03.25
Employee engagement surveys measure and analyse how motivated and engaged your staff are to work at your organisation. If used in the right way, they can be a powerful tool to help steer the direction of your organisation by using and incorporating the views of your employees. This is particularly important for public sector organisations, which face ongoing recruitment and retention challenges.
But what exactly are the benefits of using employee engagement surveys?
Benefits of using employee engagement surveys
1. Identifying workplace issues
Using employee engagement surveys can help to uncover concerns that your employees may have otherwise kept to themselves.
Employee engagement surveys offer a platform for employees to share any concerns, often anonymously, that they have about company culture, management practices, workload, or communication that might otherwise go unnoticed.
This allows you to find a resolution, and hopefully improve the employee’s feelings towards the issue and the organisation as a whole, more quickly than you may have otherwise been able to.
2. Boosting morale and retention
As employee engagement surveys can help to resolve issues and make organisation-wide improvements more quickly, this in turn can lead to boosted employee morale and increased retention.
When people don’t feel their employer listens to them, it can make them feel disillusioned with the organisation. By conducting employee engagement surveys, you’ll show your employees that you value their opinions and by quickly taking action to respond to any issues, you’ll further reinforce your organisation’s commitment to its employees.
3. Helping to shape organisation’s culture
Employee engagement surveys can also help to shape your organisation’s culture by identifying strengths and weaknesses in workplace dynamics.
These surveys gather insights into employee sentiment, values, concerns, and motivations, allowing you to reinforce positive behaviours, address issues, and build a culture of trust, transparency, and collaboration. Regular feedback can also help align culture with organisational goals.
4. Driving organisational growth and continuous improvement
By conducting an employee engagement survey, you’ll discover areas for improvement, enhancing productivity, and cultivating innovation.
These surveys provide data-driven insights that help you to refine policies, improve management practices, and align strategies with employee needs.
If you decide to conduct employee engagement surveys on a regular basis, such as annually, you’ll be able to see the impact of previous changes and improvements as well as being able to adjust and make further changes as needed.
5. Encouraging open communication
The final key benefit of employee engagement surveys is that they encourage open communication by providing a safe and structured platform for employees to share honest feedback – promoting transparency, building trust, and encouraging dialogue between employees and leaders.
Conducting employee engagement surveys shows employees that their voice matters, leading to meaningful discussions and continuous workplace improvements.
Skills for Justice’s research expertise
Don’t be left guessing how to improve staff engagement. Let your staff tell you.
We have extensive experience in helping public sector organisations to conduct and analyse the results of employee engagement surveys.
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