We are currently working with Ambulance, Police and Fire and Rescue Services from across all four home nations to develop new NOS for Emergency Call Handlers. Commissioned by Skills Development Scotland, these new national standards could be vitally used to inform future qualification or apprenticeship development.

Do you work for the Ambulance, Police or Fire and Rescue Services? Then we need your input!

Your input in reviewing and commenting on these new NOS for Emergency Call Handlers is vital to ensure they reflect current practice and that we develop roles that represent what is needed in your sector.

Sharon Wilton, Technical Consultant and Project Lead at Skills for Justice said: “It is very important that we get people’s feedback working across all sectors around the UK to ensure that the NOS we create are robust and meaningful documents that can be used by all servicesThis is your opportunity to help shape the workforce in your service.”

Please take part in our online survey to evaluate and comment on the NOS that have been developed as part of this review:

Survey to review NOS for Emergency Call Handlers

Once the survey has closed, we will analyse the results, consider all the feedback, and refine the NOS accordingly.

The survey is now closed.

If you have any questions or comments in relation to this consultation, please email info@skillsforjustice.org.uk

Read here how our workforce experts can work with you and get in touch with us to find out more.


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